IT solutions for business
Technical support
and outsourcing
Optimal technical support
Resolution of technical problems of a controversial nature
Providing access to the abi.kz technical support website
Using phone or e-mail
Resource technical support
Provides abi.kz technical specialists, their skills and knowledge to the customer for a predetermined period of time. This IT support is used to:
Installations and software upgrades
Installing and configuring new software
Software version changes
Primary administration or uninstallation
Execution of design work
Providing full-time technical and consulting support
IT infrastructure audit
Incident support
It implies a one-time execution of technological and consulting services.
Equipment service and support
Technical support of equipment allows you to reduce the time of emergency downtime of the system, thanks to the prompt visits of qualified specialists to replace faulty equipment components.
Guaranteed replacement period for defective components
Equipment restoration work is carried out at the customer's site
Support for equipment from different manufacturers
Technical support for peripheral equipment
A full range of repairs of any complexity and scheduled preventive maintenance (prophylaxis) of office equipment, in order to ensure its uninterrupted operation.
The main advantage of the abi.kz company is the provision of multi-vendor technical support, that is, solving problems at the intersection of manufacturers, without escalating the incident to the manufacturer.
The abi.kz company provides technical support for the products of all leading software manufacturers.